Frequently Asked Questions
Where is Texan Self Storage located?
Our address is 6616 FM 2100, Crosby, TX 77532. Come by and visit us!
What are your office hours?
Our customer support hours are from 9:00 am - 6:00 pm Monday - Friday and 9:00 am - 3:00 pm on Saturday. Our managers strive to understand our customers needs and are focused to make sure you get your desired space. Access hours are daily from 6:00 am - 10:00 pm.
When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
Do you require insurance?
We do require insurance while storing with us. We offer a tenant protection program that can be purchased during the time of your rental. If you wish to use your homeowners' insurance, please provide a copy of your declaration page that states your contents are covered at our facility.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (for example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
How do I make a payment?
You can make a payment through our website online. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What forms of payment do you accept?
Credit Card Only: American Express, Visa, Mastercard, Discover, and ACH Bank Debit.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 10-day written notice before you move out.
How do I know how much storage space I will need?
You can use our size guide on our website or feel free to call our manager for assistance.
Are there any items I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item. We do allow vehicle storage at this time.
